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Below you will find answers to our most frequently asked questions. If you cannot find the answer you are looking for, please contact us using the Form

​​ Access

​​ How do I get a token to test?

If you are interested in our product, send us an email at [email protected] or via Form and we will provide you with a token to carry out experimental tests. After testing, if you wish, we can schedule a video call to learn more about you and your company, and explore how we can further assist your business.

​​ Billing

​​ How much does it cost?

We create usage combos for our products. Please check the prices on the NeuroQuest AI Homepage.

​​ About Service

​​ Does the service natively support my language?

Our model underwent primary training in English and Brazilian Portuguese, alongside the development of an extended multilingual version. We emphasize refraining from the use of translation services, as they may impact model performance. If you need a model in your particular language, please reach out to us via the contact Form, and we can explore customized training solutions. Our service adeptly identifies the language of the customer’s text and routes it to the relevant template, be it in English, Brazilian Portuguese, or our multilingual version.

​​ Are the models updated?

Upon the occurrence of a model update, a subsequent version of the API will be generated, and customers will receive notification accordingly. Subsequently, customers have the option to migrate to the updated version at their discretion. Alternatively, they may choose to persist with the existing version if it better aligns with their preferences.